Privacy Policy
Last Updated: 21 January 2025
Introduction
Welcome to Chartmaxx.AI! Your chartmaxxing app. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered chart analysis app, specifically designed to analyze charts related to stocks, cryptocurrency, and forex markets.
Information We Collect
Uploaded Images: When you upload charts for analysis, we process and store the images temporarily to perform the analysis. These images are deleted after processing and are not stored permanently.
Device and Usage Data: We may collect data such as device type, operating system, app usage statistics, and error logs to improve our service.
Optional Account Information: If you create an account, we may collect your name, email address, and preferences for personalization purposes.
How We Use Your Information
To analyze the uploaded charts and provide accurate results.
To improve app performance, security, and functionality.
To communicate with you regarding updates, support, and feedback.
To comply with legal obligations and resolve disputes.
Data Retention
Uploaded images are processed and deleted immediately after analysis. We do not store any user-uploaded content on our servers. Other personal information (if provided) is retained only as long as necessary to fulfill the purposes outlined in this policy.
Data Sharing
We do not sell, rent, or share your personal data with third parties except:
When required by law or government regulations.
With trusted service providers who help us operate the app, under strict confidentiality agreements.
Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, or delete your personal information.
You can request information about how your data is used and processed.
You may withdraw consent for data processing where applicable.
Third-Party Links
Our app may contain links to external websites or services. We are not responsible for the privacy practices of these third-party platforms and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted here with the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@chartmaxxapp.com.